Please Note We use cookies on this website to improve your experience, please read our Cookie Policy . Your continued usage is your acceptance of our T&Cs

Terms & Conditions

About our Terms & Conditions:

The following page provides full details of who Just Balloon It are and outlines the legal Terms and Conditions that apply when using and accessing the JustBalloonIt website and when ordering products or using our services. By using and purchasing with our website you are therefore accepting and agreeing to the terms and conditions that are stated here.

Copyright

All content which includes text, images and underlying source code used and displayed throughout the JustBalloonIt.com website is the legal and licensed property of JustBalloonIt.com and its associates. Such content is protected and abides by United Kingdom copyright laws. All rights including copyright and other intellectual property rights in and to this website are owned and licensed to JustBalloonIt.com.

Use of this website is strictly for your own personal and non-commercial use only and may not be used for unlawful purposes. Without our prior written consent, you may not: copy or reproduce any content throughout the website, distribute or modify any of its contents and use the contents of the website for any commercial exploitation.

Third Party Copyright

Images through JustBalloonIt.com may be subject to ownership to other fully licensed operators and distributors who contribute to the website and therefore without permission of the trademark holders these images other than the use on this website are prohibited in the reproduction and reuse in any way.

Disclaimer

Justballoonit service and site content is provided by an “As Is’ basis and therefore all representations, warranties, information and products, expressed or implied within the content, display and operation of this website is accurate, complete, up-to-date and/or does not infringe the rights of any third party.

JustBalloonIt.com reserves the right to withdraw or delete any information at any time at its discretion. The content can and will be changed over time in order to make the information as accurate as possible.

Liability

In accordance with the law, neither JustBalloonIt.com nor any of its employees, associates or agents will be at any point liable for damages which may occur in connection with the use of this website, the websites services or any placed links to other websites from JustBalloonIt.com.

Late Delivery

If the arrival of your delivery is too late for your event or occasion, then you will be required to refuse or accept the delivery to allow this to be returned to our Justballoonit warehouse. If you have already accepted the delivery of an order by which it is deemed that we are at fault for such issue, then upon return of the order we will refund you in full along with the delivery charge only and not that of the return cost.
If late delivery is a result of circumstances beyond our control (for example incorrect delivery details submitted), then Justballoonit shall not be under any liability for the delay in receiving or failure to deliver your order.

In extreme and unforeseen circumstances should a delay or availability in stock occur than we will upgrade your delivery service at no extra cost to fulfil your order and to allow it time to reach you within your expected timeframe.

Please note that in peak times and events such as Christmas, delivery times may be subject to busy periods.

Cancellation of An Order Before Payment

All orders which have not been submitted with payment can be cancelled at any time. Orders which have not received any form of payment will not be processed and therefore you can cancel the transaction hassle free.

Cancellation of An Order After Payment

At Justballoonit.co.uk aim to have your order processed and packed on the same day to ensure that your delivery timeframe is met. Due to the nature of the products and the quick turnaround process, once payment has been submitted, we will unfortunately be unable to alter your order in any way. This includes adding or removing items and changing the delivery address. If you no longer require your order after full payment has been process you can either refuse delivery or return the order back to us. Upon receipt of this, we shall process a refund for you. In accordance with the Consumer Contracts Regulation Act 2015 it is within your right to cancel 14 days after your order. In order to do this, we require you within this period to contact us by 020-3302-5532, email us on info@justballoonit.com or write to us via our trading address.


All orders that have received a delivery charge will be refunded the original postage providing the cancellation has been made within the 14-day period. You will not be entitled to receive a refund on the return postage unless JustBalloonIt.com is found to be at fault for the received order.  

Website Updates and Changes

JustBalloonIt.com reserves the right without prior notice or consent to alter, update or change the website in any way. By continuing to use and browse this website you will be deemed to have agreed to any changes or updates taking place. The content and information displayed throughout the website is accurate and complete and does not infringe the rights of any third party.

Prices are subject to change at our discretion and in the event that a product has been incorrectly priced we reserve the right to withhold your order. Should this be the case then you would be notified of this and contacted with the request to either cancel your order or to continue your purchase with the correct price.
Products displayed throughout the website are subject to stock availability. Should the item(s) you have ordered be unavailable at point of sale we will inform you as soon as possible and may offer alternative products available.

Product Presentation

To the best of our knowledge and presentation, all of our products displayed throughout the JustBalloonIt.com website are accurate in their descriptions and viewing content. However, at times please note that variations of colour may occur when viewing the products on different equipment platforms. Colour variations may also occur due to our manufacturers stock supply.

All our products have a limited lifespan and will alter once used for your event / display.

Images used and displayed throughout the JustBalloonIt.com website are supplied by the manufacturers and may result to a slight variation of the actual item(s) received. The manufacturers who supply reserve the right to alter products at any time without warning.

Product quality will not be compromised and will remain should such changes occur.

Your Account

By registering an account with us, it is solely your responsibility to maintain your username and password and to keep this information confidential by not allowing no unauthorised persons to have access to these details. JustBalloonIt.com will not be liable to any person who suffers loss or damage as a consequence of not protecting or keeping their account confidential. Should your password and/or login details become compromised you should immediately let us know in order for us to seek the necessary actions to protect both your account and private information.

We do not store any card details and such security details are outlined and explained here in our privacy policy. 

 

Ordering Timescales

In order to qualify for same-day dispatch your order payment will be needed to be complete before 3pm. If your order is placed and completed after 3pm all orders received in full will be processed and sent out the next working day.

Shipping

All our orders are shipped via recorded delivery service and require a signature upon receipt of their delivery. If attempts to delivery your order are made, and no persons are available to obtain a signature for the delivery then they will be returned to us. If we receive a returned delivery, then we shall contact you as we will need to confirm this. If a refund is required, then we shall process the total cost of the order minus the shipping charges. We can alternatively rearrange the redelivery, but an additional shipping cost payment will be required. We do not however process or accept exchanges of goods.

Any order that has a PO box address will not be accepted due to requiring a signature for the delivery.

Further information of shipping is outlined here in our Delivery policy page.

Law, Jurisdiction and Language

By visiting and using this website any matters that arise including any contract between you and JustBalloonIt.com website shall be governed by English law and is subject to the exclusive jurisdiction of the courts of England and Wales. All such contracts will be concluded in English.

In accordance with UK LawJustballooinit.com also abides by The Consumer Protection (Distance Selling) Regulations 2000 and fully complies to all the policies which are documented in this governing legislation.

Redemption of Voucher Codes and Promotions

If you have a promotional code/voucher in order to redeem this, you will be required to enter this information in the payments section titled ‘Promotional Code’ upon ordering. Promotional codes are valid one per customer and cannot be used in conjunction with any other offers included discounted or sale items. All Promotional codes are subject to their own terms and conditions and come with an expiry date from which after they are not redeemable.

All promotional codes are the property of Just balloonit.com and are not to be reproduced in any form.

JustBalloonIt.com has the right to remove any offers or promotional codes at any given time or refuse these at point of sale.

Where Is Your Store?

We are online only, which means we are available around the clock. Call us on 020 3302 5532, chat to us on our site, or ping us an email at info@justballoonit.com.

How Long Do The Baloons Last?

This depends on which balloons you order:
Latex balloons only last the day they are filled with helium, BUT we can add a special liquid called "Hi-Float" to extend the latex balloon's life by a couple of days.
Foil balloons last approximately 5-7 days.
Bubble balloons last approximately 2 weeks.

Is There A Minimum Spend For Delivery?

No order is too small; there is a minimum order of £40 plus delivery, but for orders over £150, we offer free delivery!

Where Do You Deliver?

Within London and Greater London - Call To Enquire!

How Do I Place An Order?
You have 3 options:
- place an order on our website
- give us a call and place your order with our friendly team assistants
- ping us an email for enquiries and assistance
Can I Change / Add To My Order?

Yes, of course, not a problem! We only ask for a reasonable amount of notice to make changes :)